1. We offer the fastest shipping in the industry which means once an order has been received/confirmed/paid there is a NO REFUND POLICY. Orders will be shipped out before 6pm every day.
2. Our collaborative delivery partner is J&T Express and Pos Laju.
- West Malaysia estimated delivery: 1-3 days
- East Malaysia estimated delivery: 1-5 days
- Sabah & Sarawak: 3-7 days
3. In the unusual event a bottle is damaged upon delivery, damaged items will qualify for full replacement, credit or refund. If in the unusual event you do experience a problem with your order please contact us for replacement within 7-days of receipt of delivery. Please inspect and document with photographs to assist in a speedy replacement process. Additionally, we may require the return of unopened/damaged bottles. We may offer a replacement, discount, refund, or an account credit to be used for a later store purchase.
Same Day Delivery
1. Only Klang Valley area ia available for same-day delivery. For gift orders that require speed of delivery, we do offer same-day delivery by using Lalamove delivery service.
2. Please remark your ideal arrival date & time at the "remark" column at your check-out page.
3. Same-day delivery fix price is RM30. If your area shipping fees is higher than RM30, additional fees will be charged.
Self Pick Up (COD)
1. Please remark your pick-up date and time in the "remark" column at your check-out page for further arrangement and please take note that we will need 1-3 hours to arrange, so please do not place last-minute orders.
Self pick up location
- AEON BIG AMPANG (KFC)
2, Lorong Dagang Permai 6, Taman Dagang Permai, 68000 Ampang, Selangor